R.J. Cox Engineering Official Blog

Posts Tagged ‘Team’

Training Hard to Provide The Best Customer Service Possible at RJ Cox

11071127_mYou know how hard we work to deliver the best customer service possible here at R.J. Cox.  But did you know that we train just as hard to make sure we are able to deliver an excellent customer experience for each and every order?  Being the best takes hard work and the R.J. Cox team is willing to make that sacrifice for you – our customers.

How do we do it?  Well, our daily training regime includes an early morning run.  We follow that up with a lunch break on the bike.  Lastly, we close out our day with a nice, long swim.  A training regime like this prepares us for any customer service issue we encounter.

Hold on a minute…that’s not how we train to deliver the best possible customer experience for each and every order our customers place with R.J. Cox.  No, that’s how some of our team members are preparing for the Half Ironman at Port Macquarie in October.

Sorry about the confusion – but – while we have your attention, we might as well share the secret training weapon our team is using during their preparation for this grueling competition.  No, it’s not rehydrating regularly with cold beer.  We’re talking about Rubbermaid Action Packer storage containers.
While our competitors must waste precious training time cleaning their cars to rid them of the smell of wet, sweaty training gear, the R.J. Cox team keeps their cars smelling fresh and clean by storing their wet clothes in these rugged storage containers from Rubbermaid.  And because we offer them in three sizes, these Rubbermaid Action Packers are perfect for any storage task.

 

Screen Shot 2013-06-27 at 9.51.43 AM

Screen Shot 2013-06-27 at 9.51.56 AM

If you’re worn out at the end of your training day, no worries.  They seal tightly keeping the sweat and smell inside!  When you’re ready to clean you

r gear the next morning, just empty your Rubbermaid storage container and give it quick rinse with the hose.  Remember, every second counts when you’re prepping for the big race!

Will these durable storage containers help our team blow the competition out of the water and allow us to add more trophies to our overflowing trophy case?  (Okay, we made that part up about the trophy case.)  You’ll just have to check back in October to see how we’ve done.  But, you don’t have to wait that long to find out how great these Rubbermaid Action Packer containers are.  You can order yours today!

And about that customer service training…well, we can’t talk about that.  It’s top secret.  But you can rest assured knowing the RJ Cox team continues to strive to deliver the best possible customer service experience and best possible products to all our customers.

 

image001

Contact Us: If you’d like more information or if you have any enquiries about anything on our website please call +61 (0)2 9486-3006 or  email: info@coxengineering.com.au and we’ll contact you.