R.J. Cox Engineering Official Blog

Archive for June, 2013

Training Hard to Provide The Best Customer Service Possible at RJ Cox

11071127_mYou know how hard we work to deliver the best customer service possible here at R.J. Cox.  But did you know that we train just as hard to make sure we are able to deliver an excellent customer experience for each and every order?  Being the best takes hard work and the R.J. Cox team is willing to make that sacrifice for you – our customers.

How do we do it?  Well, our daily training regime includes an early morning run.  We follow that up with a lunch break on the bike.  Lastly, we close out our day with a nice, long swim.  A training regime like this prepares us for any customer service issue we encounter.

Hold on a minute…that’s not how we train to deliver the best possible customer experience for each and every order our customers place with R.J. Cox.  No, that’s how some of our team members are preparing for the Half Ironman at Port Macquarie in October.

Sorry about the confusion – but – while we have your attention, we might as well share the secret training weapon our team is using during their preparation for this grueling competition.  No, it’s not rehydrating regularly with cold beer.  We’re talking about Rubbermaid Action Packer storage containers.
While our competitors must waste precious training time cleaning their cars to rid them of the smell of wet, sweaty training gear, the R.J. Cox team keeps their cars smelling fresh and clean by storing their wet clothes in these rugged storage containers from Rubbermaid.  And because we offer them in three sizes, these Rubbermaid Action Packers are perfect for any storage task.


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If you’re worn out at the end of your training day, no worries.  They seal tightly keeping the sweat and smell inside!  When you’re ready to clean you

r gear the next morning, just empty your Rubbermaid storage container and give it quick rinse with the hose.  Remember, every second counts when you’re prepping for the big race!

Will these durable storage containers help our team blow the competition out of the water and allow us to add more trophies to our overflowing trophy case?  (Okay, we made that part up about the trophy case.)  You’ll just have to check back in October to see how we’ve done.  But, you don’t have to wait that long to find out how great these Rubbermaid Action Packer containers are.  You can order yours today!

And about that customer service training…well, we can’t talk about that.  It’s top secret.  But you can rest assured knowing the RJ Cox team continues to strive to deliver the best possible customer service experience and best possible products to all our customers.



Contact Us: If you’d like more information or if you have any enquiries about anything on our website please call +61 (0)2 9486-3006 or  email: info@coxengineering.com.au and we’ll contact you.

Restore Order to Your Disorderly Kitchen with Food Services Solutions from Rubbermaid

16039211_mHow unorganised is your kitchen?  Are you always using the edge of the counter to open your beer because you can’t find a bottle opener under the piles of disorganised forks and spoons?  Have you found yourself just throwing in a tablespoon of salt to your dessert recipe because you can’t find the where you  left the sugar container?  There’s no need to settle for broken bottles and bitter cakes when you can quickly organize your kitchen with a couple of our product offerings.

Let’s start with the Mobile 3 Tier Cutlery Trolley.  This is the perfect food service solution for drawers or containers of disorganized cutlery.  And for our customers with really, really large families, we’re willing to bet you’ll like it too.  This cutlery trolley is made from stainless steel which means it is highly rust resistant and also easy to clean.

How many cutlery shelves does it hold?  We’re glad you asked.  You can fit four cutlery trays on each of these trolleys.  And don’t worry about all that weight.  Our Mobile 3 Tier Cutlery Trolley glides across the kitchen floor on 50mm ball type twin wheel castors.  When you order your trolley, remember that the trays come separate.  You’ll love these and you’ll never have to open your beer bottles on your kitchen counters again!

For the chef looking to organise the disorganised ingredients used in their recipes, we’ve got the perfect product.  Our Rubbermaid ProSave Ingredient Bins are sure to make the frustrated cook a happy cook.  And because these bins are from Rubbermaid, you know they are high-quality products.

So what ingredients go into making these kitchen organising bins so special?  First, they feature a patent-pending one-handed access and an integrated measuring tool to help increase preparation efficiency in your busy kitchen.  They also feature a clear door to help you quickly identify ingredients and the space-saving design allows you to have multiple bins in smaller spaces.  And yes, these Rubbermaid ProSave Ingredient Bins are certified to NSF Std. No. 2 making them the perfect ingredient organiser for any food service kitchen.

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Screen Shot 2013-06-27 at 10.16.18 AMHere at R.J. Cox, we know that a disorganised kitchen can be much more than a frustrating kitchen.  Disorganised and messy kitchens can lead to food safety issues and employee accidents.  That’s why we are glad to offer the perfect, high-quality solutions to all your food service and kitchen needs.  Contact us today to learn more.